Shipping policy

ORDER LEAD TIME:

IN STOCK ITEMS WILL SHIP IN 2-5 BUSINESS DAYS AFTER PURCHASE. MADE TO ORDER AND OUT OF STOCK ITEMS WILL SHIP WITHIN 4-6 WEEKS UNLESS OTHERWISE SPECIFIED. WE WILL EMAIL YOU WITH TRACKING INFORMATION WHEN YOUR ORDER HAS BEEN SENT.

IF YOUR ORDER IS A RUSH, PLEASE EMAIL HALLIE@DIAMONDAUPAIR.COM AND WE WILL DO OUR BEST TO PRIORITIZE YOUR ORDER.

SHIPPING

SIGNATURE IS REQUIRED UPON DELIVERY. DIAMOND AUPAIR IS NOT LIABLE FOR LOST SHIPMENTS WHEN TRACKING DICTATES IT HAS BEEN DELIVERED. DIAMOND AUPAIR IS NOT RESPONSIBLE FOR THE DELAYED DELIVERY OF PACKAGES DUE TO THE CUSTOMER NOT BEING AVAILABLE FOR SIGNATURE UPON ARRIVAL, OR DUE TO ANY UNFORESEEN WEATHER OR TECHNICAL ISSUE WITHIN THE SHIPPING COMPANY. IF YOUR PACKAGE IS SENT BACK TO RING CONCIERGE FOR ANY REASON, YOU WILL BE SUBJECT TO PAYING FOR THE RE-SHIPMENT OF YOUR ORDER.